Coaching clients to achieve sustainable success
A global Lean consultancy and training organisation with offices in Australia and the UK, servicing forward-thinking clients throughout Europe, North America and Australasia.
Complete Lean Solutions was established in 2004 by Richard Pounder and Andy Kelsall. Between them they had over 22 years experience of working for Toyota in the UK and Europe.
Initially offering straightforward Lean specialist services in Australia, it quickly became apparent that there was a market for structured Lean training. CLS-developed training programs have been created around real business need as opposed to simply ‘ticking the right boxes’ to obtain certification.
With more diverse clients came the need for more diverse approaches. From banking through to telcos, pharma, food and healthcare, each project offers fresh challenges. The one thing that remains the same, however, is the Lean mindset. From some of the largest companies in the world through to business with only six employees, our approach is always the same: engage the people, listen to what they have to say and coach them through to success.
In 2008, CLS commenced operations in the UK, quickly becoming established as a respected and successful Lean consultancy within manufacturing operations in the Midlands. Since then, CLS have become a nationally accredited training provider for Operational Improvement Apprenticeships in the UK. We have also delivered improvement Projects in over 21 countries.
How We Work: From Assessment to Sustained Results
Our improvement process is structured and repeatable, ensuring long-term success:
1.Assess – We start by understanding your goals, challenges, and current systems.
2.Train – Bespoke learning programmes are delivered to the right people, at the right level.
3.Implement – Learners apply Lean and leadership tools within real projects that deliver measurable returns.
4.Sustain – Ongoing support ensures improvements stick and capability grows.
Your Next Steps
1.Get in touch to schedule a no obligation discussion with our experts – Find out how CLS can reduce costs and improve operational performance in your business.
2.Explore Our Accredited Apprenticeships – From Level 2, Level 4 and beyond, develop your teams through practical, nationally recognised programmes.
3.Get Tailored Support – Need urgent fixes or multi-site rollout? Talk to our Toyota-trained specialists about bespoke solutions.